Click here to decrease font size
Text Size
Click here to increase font size

Mail-Service and Specialty Pharmacy



CVS Caremark logo


What is CVS Caremark Mail Service Pharmacy?
CVS Caremark Mail Service Pharmacy is WellCare's preferred mail-service pharmacy. You will be able to receive up to a three-month supply of your medication right to your door. CVS/caremark website offers members the ability to check the status of an order or their balance, request a prescription transfer from a retail pharmacy, update personal information, and pay for their order online, all within a secure portal. Visit for more information on how you can enroll.

Why use CVS Caremark Mail Service?
Depending on your plan, you could save on your prescriptions (excluding our Specialty Tier 5)2. Plus, standard shipping to your door is always free. 

Automatic refills and reminders: Our automated refill reminder calls and the ability to check the status of your order by phone make filling your prescription with CVS simple.

Door-to-door delivery: Place only four easy orders per year and have your prescription delivered in seven to ten business days. No more waiting in line at the drug store.


You can register by:


  • Calling 1-866-808-7471 toll-free for automated refill service. Please have your WellCare ID number ready.  
  • Printing this order formpdf and mailing the complete copy to:


P.O. Box 659915
San Antonio, TX 78265-9915

1 These savings occur when you use CVS Caremark Mail Service Pharmacy, WellCare's preferred mail-order pharmacy, instead of a retail or non-preferred mail-service pharmacy. Other pharmacies are available in our network.

 2 Specialty Tier medications (Tier 5) can be filled for a maximum of 30-days or 1 month.


Exactus Pharmacy Solutions logo
A member of the WellCare Group of Companies

Why should I use Exactus Specialty Services?
WellCare’s preferred specialty pharmacy services are available at no additional cost to members who are taking medication to treat long-term, life-threatening or rare conditions. Our platform of services includes helping members to manage side effects and symptoms, order refills, learn how to better administer medications and more.

Our team is highly skilled with medications that treat a variety of conditions, including the following:


  • Anemia
  • Cystic Fibrosis
  • Crohn’s Disease
  • Hemophilia
  • Hepatitis
  • Growth Hormone Deficiency
  • Multiple Sclerosis
  • Neutropenia
  • Cancer
  • Osteoarthritis
  • Psoriasis
  • Immune Deficiency
  • Respiratory Syncytial Virus (RSV)
  • Rheumatoid Arthritis
  • Alpha-1 Antitrypsin Deficiency
  • Pulmonary Arterial Hypertension
  • Age-related Macular Degeneration
  • Lysosomal Storage Disorders

Choose from three convenient ways to begin using our specialty pharmacy services:


  • Call 1-888-246-6953 (TTY 1-855-516-5636), Monday-Thursday, 8 a.m. to 7 p.m., and Friday from 8 a.m. to 6 p.m. Eastern.
  • Fax your prescription and contact information to 1-866-458-9245.


Your prescription order should ship within 24 to 48 hours after speaking to an Exactus representative. We'll deliver your medications to your home, doctor's office or an alternative site that you choose.

Y0070_NA027271_PDP_WEB_ENG CMS Approved


Last modified: 01/01/2015

By clicking on this link, you will be leaving the WellCare website